Dino Baskovic Can’t Lose

Getting the band back together

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    In defense of Dan Gilbert

    I've never agreed with the statement "It's business, nothing personal." I owned and ran my own business for eight years. It's very personal.

    That's not to say I had a right to publicly and visibly burn every bridge I felt like. As a result of last night's nuclear explosion over "The Decision" of LeBron James, Cleveland Cavaliers majority owner Dan Gilbert woke upto an ounce of remorse and a pound of damage control. Were I the Cavs PR guy, I'd be a bit rankled at my boss for having singlehandedly turned crisis into crises.Comical (Sans) that Gilbert's letter was, holding the webmaster at gunpoint to pull the trigger without first running it through a few filters was just as foolish as the entire LeBron-ESPN debacle in the first place.

    Still, it's near impossible for me to be completely objective throughout all this, being a lifelong Cleveland fan and having endured all "The" monumental sports failures over the years. Personally, I loved "The Letter." This is why I turn to Brian Windhorst, the Cavs beat writer for the Cleveland Plain Dealer who offered rationale, factual reporting throughout this free agency messmoreso than his source-frenzied media peers at other papers. He gave a glimpse of what Gilbert went through the past seven years in service to the King. James wasn't perfect. Then again, neither was Gilbert, nor could the two of them hoist a trophy together—at least the only one that matters.

    It's good to know that guys like Gilbert, wealthy and at times pigheaded as they may be, actually give a damn about this business. Now the question for Gilbert and the Cavs is how to turn that terse letter into lemonade -- and five subsequent rings. It will take a lot of fast and right moves in the coming days and weeks, as well as rebuilding the franchise in mere months, not years. Sure, that harsh rebuke has sports pundits wondering why on earth any superstar agent would send their clients Gilbert's way at this point. But if a few choice words become the impetus for turning the team and perhaps all of Cleveland into champions, then Gilbert made the right choice.

    Countless letters throughout history penned by the powerful and the passionate have become catalysts for change, war cries, rallies for victory. You see, business is about winning. (Yes, it's also about learning from failure and fostering talent and the people and the children and the manatees and on and on, but ultimately winning.) And if you don't like winning, then get out of the business.

    Tags » accountability basketball cleveland dan gilbert lebron james nba ownership public relations sports winning
    • 9 July 2010
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    Comments 5 Comments

    Jul 09, 2010
    Bill Sledzik said...
    My first reaction was like yours, Dino: This is a PR nightmare. But if you put on your marketer's hat, you see that Gilbert was saying what most fans were already thinking. Ergo, he's uniting the fan base against the common enemy when the battle and the war appear lost.

    Will he win an NBA championship before LeBron? Not friggin' likely. But he gave the fans exactly what they needed at exactly the right time. And while is may seem a bit queer, I've always kinda liked comic sans. It says: Don't take this too seriously!

    Jul 09, 2010
    Mike DeVilling said...
    I think it comes down to knowing your target audience. In this case, Mr. Gilbert's two most important audiences are the Cavs' employees and the Cavs' fans. He sounded a huge wakeup call to his team:

    We will not take this lying down.

    Anybody who works for the Cavs probably shook off the "woe is me" attitude the second the Webmaster uploaded the statement. They won't win it next year, but don't be surprised if two or three years from now they are a 60-win team again.

    As for the fans, Gilbert said what most of them are thinking. As a lifelong Detroit Lions fan, I'd rather have Gilbert wearing his passion on his sleeve than an out-of-touch okay-with-losing owner like Mr. Ford. He probably created a deeper bond between his fans and his team than existed before LeBron. I think he saved a whole lot of ticket sales today.

    Jul 09, 2010
    Dino Baskovic said...
    Bill and Mike: You both nailed it on the uniting front. Speaking as a Clevelander, we're not delusional about winning next year (though we won't mind a bit if we do). It's just good to know we have somebody in our court.

    Pun semi-indended.

    Jul 09, 2010
    Andrea Kozek said...
    However, he did help create the monster and perpetuated it while it suited him. The fans I can feel for; upset management I can't.

    Which is why his rant seems less genuine...that it took something of this magnitude to wake him up...

    Jul 09, 2010
    Dino Baskovic said...
    Andrea: It could've been worse. He could've dropped the F-bomb.

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    Corporate shirt. PR flack. Web guy. Blogger. Beverage enthusiast. Hubby. Daddy. Diggity. Giggity.

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    Corporate shirt. PR flack. Web guy. Blogger. Beverage enthusiast. Hubby. Daddy. Diggity. Giggity.

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